As the holiday season approaches, more branches of Bank of America are shutting their doors. Interestingly, last year’s trends indicated that a whopping 78% of adults in the US prefer handling their banking needs digitally rather than visiting a physical branch.
If your local Bank of America branch happens to be one of those closing down, don’t worry too much about your individual account. Like most banks, Bank of America offers multiple channels for customers to manage their accounts, such as online banking, mobile banking, ATMs, and customer service centers.
Normally, banks give customers a heads-up about branch closures. However, if you want to stay in the loop, there are other ways to find out. Banks are required to notify the Office of the Comptroller of the Currency (OCC) at least 90 days before closing a branch, and these closures are documented in a weekly bulletin shared by the OCC.
Now, let’s say your local bank bids farewell. You can still easily access your account through online and mobile banking platforms.
Bank of America is pretty good about customer support, offering various channels for assistance. Plus, the internet is a handy resource for finding nearby Bank of America locations that are still up and running. Of course, this might not be ideal for everyone, especially the elderly or some people with disabilities.
In a nutshell, while branch closures might be happening, there are plenty of alternative ways for you to stay on top of your banking game.